Maison Helper Pte Ltd

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Domestic Helpers and Mobile Phones: A Guide for Employers

5/6/20251 min read

woman in gray sweater holding smartphone
woman in gray sweater holding smartphone

Smartphones are essential for communication and staying connected. For domestic helpers in Singapore, keeping in touch with family is vital for their well-being. However, using mobile phones at work requires careful planning and open communication between employers and helpers. This guide offers a fair approach for both employers and domestic helpers.

To ensure a harmonious working relationship, employers should clearly communicate the following:

  • Allowed Phone Use Times: Specify when personal phone use is permitted (e.g., during breaks, after work hours).

  • Duration Limits: Set reasonable limits on phone use during working hours.

  • Designated Phone Use Areas: Clearly indicate where phone use is allowed in the home (this often addresses privacy concerns regarding the house and family members).

  • Open Communication: Maintain clear and respectful communication; address any concerns directly.

Important Considerations:

While these guidelines provide a framework, it's impossible to completely prevent all unauthorized smartphone use. Ultimately, the rules regarding mobile phone use in your home are a matter of agreement between you and your domestic helper.

Prioritize Open Communication:

The most important aspect is clear communication with your helper, explaining the reasoning behind these guidelines. Empathy is key; try to understand their need to connect with family while balancing your concerns about privacy and safety. A give-and-take approach fosters a positive relationship. However, this should never compromise the safety and security of your family members.